Shipping policy

Shipping Policy

Orders are processed before being shipped to the address provided during checkout.

Estimated delivery times are shown during checkout and may vary depending on your location, carrier delays, holidays, customs, or other circumstances outside of our control.

Once an order has shipped, tracking information will be provided when available.

Customers are responsible for entering the correct shipping address. If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after an order has been processed.

Lobe & Lune is not responsible for delays caused by shipping carriers, customs, severe weather, or incorrect customer information.

If your package appears lost or arrives damaged, contact [your support email] with your order number and we will help investigate the issue.